Contact information

Contact Information Policy

1. Contacting Moonwicks Candles

a. Customer Support: For any inquiries, questions, or assistance, we encourage you to visit our "Help Center" section on our website. This is the primary channel for obtaining information and support related to your orders, products, and services.

b. Email: You can also reach out to us via email at help@moonwickscandles.com. We are committed to processing your email inquiries and providing a response within 24 hours during our regular business days.

2. Changes to Contact Information Policy

Moonwicks Candles reserves the right to amend or modify this Contact Information Policy at any time. Any changes made will be effective immediately upon posting on our website.